User guide/Recovery & practice

CHAPTER 34

Troubleshooting and Recovery Order

Recover safely from model, save, graph, and database failures.

On this page

Model does not respond

Check whether the node and timer are still advancing, wait for the timeout, retry or reload the conversation, run Check Model, then verify network, balance, model name, service URL, or a tested backup model.

If prose already exists, do not regenerate the chapter. Reload the saved task, identify whether generation, review, or confirmation failed, and resume from that checkpoint.

Graph or save problems

Before leaving a graph page, ensure extraction or save is not active. If saving fails, keep the page open, copy unsaved text to a temporary local note, retry manually, check disk space, and verify by switching away and back after success.

Database migration

Exit NovelFlow, keep the database intact, capture the complete error, back up the application data, and retry once with the same version. If it still fails, send the version and error code to support. Do not edit migration tables or replace the new database with an old one.

For compressed or unreachable layouts, restore a normal window size, check system scaling, reopen the page, and capture the full window and scaling value if reporting the issue.

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